TOURS OF EXCELLENCE

Testimonials

Gigi Phillips, Aladdin Travel, North Carolina, USA
I have enjoyed working with Paula for many years. She has handled detailed and extensive itineraries for VIP groups as well as simpler tours for students. Paula has been able to work through any challenges we've encountered. She has earned the praises and trust from my most demanding clients and definitely from me. Paula is the best in the business!

Robert Rees, USA
We had an absolutely wonderful and unforgettable experience, due in no small part to you and Tours of Excellence. Your expertise, patience, guidance, and recommendations, and the little extra touches you planned for us at every step of the way, combined to make this one of the most enjoyable travel experiences of our lives. The value of your services was well worth the cost, and in fact you probably saved us a substantial sum in the overall scheme. I would heartily recommend Tours of Excellence to anyone contemplating a tour of England. We will definitely be back, and I will contact you and Tours of Excellence well beforehand. Kindest Personal Regards, Robert

Deborah Becker, USA
Thank you, Paula, and Tours of Excellence for planning a garden tour beyond our dreams. It was a pleasure working so closely with you, and your attention to detail made our trip much easier than we imagined it could be. All the gardens included in our tour displayed a wide array of flowers in bloom at the time. We would never have made it to the private gardens, which were the highlight of our trip, without your assistance. Even the B & B's we stayed at, home the most beautiful gardens. My husband and I look forward to planning our next trip to Europe with you!

Marilyn Lord-Potasiak, USA
Paula Edwards is the best travel agent and guardian angel that all inexperienced travellers need! My best friend and I didn't have to so much as decipher a metro schedule! Tours of Excellence took all the thinking out our 7-day, 6-stop custom tour of England and Scotland. On the first day of our arrival in England, a personalized book of our trip itinerary, specially tabbed and organized with all our train and event tickets was waiting for us. Even the money needed for cash-only activities was provided in sealed and labelled envelopes! It was foolproof! My friend and I were able to blissfully move from one lovely place to another, meeting the nicest people everywhere we went. Without Paula, I'm sure our trip would have looked more like something Lucy and Ethel had put together. In fact, the only arrangement we made without Paula's help was the one that went awry. Even then, Paula came to the rescue and negotiated with our airline to reunite me with my luggage! On top of that, Paula managed to give two very different friends an experience that matched both of our dreams of the best vacation ever! That's how gifted Paula Edwards is. She is our travel angel for life!

Domínguez Family, Mexico
First of all we all want to thank you for all the effort and commitment with our tour last summer in England, Wales, Scotland and Ireland. I can assure you that after spending the last 4 years touring during summer time, one country per year (Italy, Spain, France and this year the United Kingdom with Ireland) this one totally designed, managed and operated by you, has been the best one. Before departing, we had exchanged more than 80 emails (I have a copy of all of them) and going through them now and after our experience with you, one can easily tell the care and tenderness you put in your work. The moment we arrived, we experienced what we expected with some little extra touches that made us feel much better. Your famous weekly files with a detailed itinerary, day by day and hour by hour, the maps, driving instructions, directions and the brochures of each place were magnificent tools. It’s not a surprise for me why you named your company “Tours of Excellence”, simply because you are committed to ensure not only the best value for your clients, but to provide a personal touch full of little details and with a lot of care in choosing the services provided.

Rosa Magrial, USA
Dear Paula, I would like to thank you for arranging a wonderful trip for us that exceeded all my expectations! Our accommodations in the Southwest of England & London were superb! Our local drivers were polite, efficient and knowledgeable. We especially enjoyed our full day at the Bath Thermae. Thank you for making all the bookings for our treatments. We also especially enjoyed our night at the Theatre in London. We had premier 3rd row seats in the play "Dancing in the Streets." Paula, three qualities stand out that make you such a wonderful and successful tour operator. First and foremost is the fact that you LISTEN. You really LISTENED to all my requests and needs and you tailor made our itinerary to answer those needs to perfection. Second your connections are first class & impeccable: our drivers were professional and respectable. Our hotels were outstanding in service & price. The Knightsbridge Hotel in London is a real gem. Only 2 blocks from Harrods, the tube and all the high end Knightsbridge stores and restaurants, it was located in a quite cul-de-sac with a residential neighbourhood feel. They had 24 hour room service, a truly helpful concierge staff, spacious, airy, clean and new bedrooms. Third, you are accessible and caring! While I was in London we talked by phone and communicated through e-mail. I felt secure in the fact that if I needed assistance it was only a phone call away. Again thank you for making our Easter holiday memorable! You will be the first person I contact when I plan my next vacation to Britain. Warmest regards, Rosa Madrigal & family.

Robert Rees, USA
Our family has availed itself of Tours of Excellence services twice now, and we're eagerly anticipating planning three more tours due, in large part, to the thoroughly professional and enjoyable arrangements provided by Tours of Excellence. The name says it all - their ability to anticipate our interests is uncanny, and the detailed arrangements literally leave nothing for us to do on our tours but enjoy ourselves. The flexibility to adopt to our whims and preferences are wonderful, and their knowledge of the best and most interesting ways to experience everything we've hoped to is absolutely amazing. We heartily recommend Tours of Excellence to anyone dreaming about a tour of a lifetime in the United Kingdom.

The Keyser Family, USA
It is with great pleasure that we write this testimonial on behalf of Tours of Excellence. Recently, we had acquired the expertise of Paula Edwards and her vast knowledge of the tourist industry to help us plan a vacation in Scotland. From our first contact with Paula, we found her to be extremely knowledgeable, courteous, and very accommodating to our needs. Corresponding entirely through e-mail, Paula, pulled together for us a fascinating and unforgettable trip. Although there were 8 members in our party, Paula did an outstanding job of scheduling and rescheduling our destinations, and working with local Bed and Breakfasts', performed her job with great efficiency and skill to make our vacation most memorable. We had requested a private driver during our 10-day stay, and she found the perfect coach company to fit our needs. Our driver, Frank, was most accommodating and gave us quite a history of the country as we traveled. Having him stay with us at our B&B's was wonderful and made our trip all the more enjoyable! Paula's organization of the trip was most impressive. Upon our arrival, a notebook was presented to us by our driver with our itinerary, maps, brochures and company checks of all attractions. At every place we visited, they had our names on their visitors list and were waiting for us. Paula's presentation of the notebook was very well laid out and much thought was put into its presentation. We have and will continue to highly recommend Tours of Excellence to anyone wishing to plan their next vacation destination to England, Scotland, Ireland or Wales. We can not express enough our deepest appreciation to Paula Edwards for all the time and energy she took to assist us with our vacation plans. Paula is a wonderful person to work with, and we know that anyone wishing to contact her will be given the same personal consideration that she gave us that made us feel special. Because of her, we will never forget the vacation of a lifetime, and wish to thank Paula for making our dream vacation come true.

Tours of Excellence
Telephone - 0151 339 0640
Email - paula@toursofexcellence.com
Web address - www.toursofexcellence.com